Refund & Return Policy

At Buy A Peptide, customer satisfaction is important to us. We strive to ensure all products arrive in excellent condition.

Refund Eligibility

Due to the nature of laboratory research products, all sales are generally considered final. However, refunds or replacements may be issued in the following situations:

• The product arrives damaged during shipping
• An incorrect product was shipped
• The product is defective upon arrival

Reporting Issues

Customers must report any issues within 48 hours of delivery.

To report an issue, please contact info@buyapeptide.com and include:

• Order number
• Description of the issue
• Photos of the product and packaging (if applicable)

Failure to report an issue within 48 hours may result in the request being denied.

Refund or Replacement

Once the issue has been reviewed and verified, we may offer:

• A replacement product, or
• A refund to the original payment method

Refunds are typically processed within 5–10 business days after approval.

Non-Refundable Situations

Refunds or replacements will not be issued for:

• Products that have been opened, used, or altered
• Improper storage or handling of products
• Unauthorized use of products
• Orders reported after the 48 hour reporting window

Contact

For refund inquiries, please contact:

info@buyapeptide.com